Our team makes
the difference.
We are LM GESS.
What we do.
Our Global Event and Support Solutions guarantee successful and smooth projects for our customers- either local or international, digital or classical. Not only our event service modules perfectly fit together, we can easily consult other internal services and operate as a team to support you best during these difficult economic challenges.
Our experienced and multilingual squad is happy to work with you to put together services that collaborate best to make your project successful- with honest and clear feedback. You can rely on our knowledge and our powerful network for all tasks related to your events. Just reach out to our experts!
SERVICE MODULES.
Tool Management, E-Commerce, Customized Support, Event Management, Online Meeting Support
The right combination for your success.
No matter where you and your customers are – our international customer service will help you with all your questions and concerns. From participant management to registration processes- we are available for you and your customers via e-mail and/or hotline 24 hours a day and take care of any onsite event support.
If required, we are happy to provide you with ideas for system improvements, manage the integration and support the change management processes. We are prepared for all eventualities, operate in different languages | across time zones, are immediately active in case of difficulties and provide quick solutions.
In case you are already using a registration platform: no problem at all! In lean processes we will familiarize ourselves with it and support you even better. We take care of the complete administration including reporting and user acceptance testing support. To being able to offer you our full service package, we will be delighted to discuss the add-on options and their integration with you.
No matter where you and your customers are – our international customer service will help you with all your questions and concerns. From participant management to registration processes- we are available for you and your customers via e-mail and/or hotline 24 hours a day and take care of any onsite event support.
Whether a roadshow throughout Germany, an incentive event in Amsterdam or a classic conference in Singapore – we accompany your event strategically and operationally anywhere in the world; from initialization to final success control. With more than 20 years of experience and a large partner network, we are well prepared for any challenges.
If required, we are happy to provide you with ideas for system improvements, manage the integration and support the change management processes. We are prepared for all eventualities, operate in different languages | across time zones, are immediately active in case of difficulties and provide quick solutions.
ABOUT US.
Why we make our customers successful
40
More than 40 specialists, business & project managers cover 20 languages – from English to German, Tamil and back
24/5
24 hours a day, 5 days a week dedicated project support. Our team will be available through hotline and email.
135
Over 135 years project management experience! We know how to make your project successful.
150
More than 150 successfully delivered projects including onboarding and exit management.
WORLDWIDE.
Either a local congress or a worldwide event series. We are at your service everywhere across the globe and you will find our satisfied customers all over the world.
Australia
Dubai (UAE)
Mauritius
USA
Hi!
Canada
Singapore
New Zealand
Malaysia
Philippines
Kumusta
Korea
Indonesia
Thailand
Vietnam
Sri Lanka
Germany
Hallo!
Russia
Egypt
China
Japan
Turkey
Morocco
India
Namaste
Mexico
Brazil
UK
Austria
Belgium
Denmark
Finland
Ireland
Italy
Netherlands
Norway
Portugal
Sweden
Spain
Switzerland
SOLUTIONS.
Online Meeting Tool
Get to know our world of virtual seminars. Our online training tool is based on the leading communication platform Microsoft TEAMS Live Events where large target groups are reached worldwide. The integrated accessibility features (Live Captions/Subtitles) make online trainings available to everyone. Our wide range of services and the personal contact to our support team make the meeting experience unique.
Event Management from A-Z
Thanks to our excellent network, authorized Microsoft partners are able to book an exclusive service portfolio to deliver IT trainings in one of Microsoft Germany’s headquarters. Our event package covers all administrative and organizational tasks to let you concentrate on the main training delivery. Benefit from all the great services that we offer: Catering, unique dinner/get together, invoicing processes or special incentives; together we create perfect conditions for your training and are more than happy to support your event onsite.
AND: Feel free to also book these services to deliver online trainings through our new product “LM Meetings” based on Microsoft Teams!
CONTACTS.
“Our great team represents customer identification and successful project execution.”
“We are renowned for our reliable event management and flexible service packages.”
“We offer you a powerful and intelligent eCommerce solution for your events.”
“We’ll be happy to take care of your event onsite and around the world.”
Antje Henneke, Division Manager, Executive Vice President
Anna Rensing, Project Manager, Service Manager Event Management
Christin Beckschulte, Project Manager, Service Manager eCommerce
Esther Jegna, Project Manager
“Our continuous process improvements lead to cost-optimized services.”
“Our high-quality customer support always keeps an eye on your goals.”
“Our online conferencing products and multilingual support are an ideal combination.”
“We’ll be happy to work our way into any tool and any platform for you.”
Florian Schmedt, Business Manager
Kira Kaiser, Business Manager
Monika Chabowski, Project Manager
Melissa Cummings, Project Manager, Service Manager Toolmanagement
“We are available to you and your customers in any time zone.”
“We will be happy to assist you with comprehensive data analysis and show you all the possibilites.”
“Even short-term service requests are no problem for us.”
“Local or global, we offer the ideal solution for your event.”
Martyna Mendonca Dutra, Project Manager
Pascal Nikolay, Project Manager
Sabrina Mucha, Junior Project Manager, Invoicing and Platform Management
Veronika Wagner, Project Manager
ANSPRECHPARTNER.
Antje Henneke, Division Manager, Executive Vice President
Anna Rensing, Project Manager, Service Manager Event Management
Christin Beckschulte, Project Manager, Service Manager eCommerce
Florian Schmedt, Business Manager, Service Manager Online Events
Melissa Cummings, Project Manager, Service Manager Toolmanagement
REFERENCES.
Kurt Juvyns, Principial Program Manager at Microsoft Belgium
„With LM IT Services support, we were able to setup our event quickly and cost-effective. We were able to create a personalized event registration site, which also included handling payments! On top, we could always track registration progress in an easy to use reporting tool.“
Astrid M. Klopsch, Chief Conductor at Little Engine, Inc.
„You were incredible to work with. You were able to turn this around in record time for us and we really appreciate it.”
Sabine Windgasse, COMPAREX AG
“Despite very short term requests, perfectly organized. The equipment of the rooms in the Microsoft office in Schwabing is great, we were very happy about the whiteboard. The catering was always punctual and very tasty. We’d love to come back.”
